Hotel Operations
Weekend 2022
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Opatija, Hotel Ambasador, Liburnia Hotels & Villas, Croatia
Take Part in HOW Festival!
HOW Festival is the only European conference on hotel operations!
In today’s world full of rapid changes across our business, we are constantly pushed to explore, learn, discuss and build relationships day after day. Therefore, HOW Festival gathers various industry players, e.g. hotel directors, hotel operations managers and department managers (Food and Beverage, Sales and Marketing, Tech, Human Resources, Housekeeping etc.) to provide top-quality insights and examine ongoing trends in hotel operations.
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HOW FESTIVAL 2022 VIDEO
HOW Festival 2022 program
Day 1 – October 20th 2022
Networking and Registration
Opening
Interview: Global trends in hotel operations
Moderator: Marina Franolić, Managing Director Central and Eastern Europe at The Bench
11:25 – 12:10
What do leaders say; what can we expect from 2023?
Moderator: Živorad Vasić, Managing Director at Kadena Properties
12:10 – 12:45
Moderator: Sandi Kovačević, General Manager at CUBO Group
12:45 – 13:25
➢ Diana Lukić Grandov, Rooms Division Manager at Maistra
Moderator: Luka Berger, CEO at Flexkeeping
13:25 – 13:35
13:30 – 15:00
Lunch break
15:00 – 15:40
Moderator: Igor Nekić, Chief Business Development Officer at Liburnia Hotels & Villas
15:00 – 15:40
Hall B
15:45 – 16:25
Hall A
Attracting hospitality employees from EU countries and globally
Followed by discussion:
➢ Ana Gazić, HR Manager at Falkensteiner Hotels & Residences
15:45 – 16:25
Hall B
Food and Wine pairing workshop
* Number of seats is limited on 60. If you would like to attend this workshop, please register on this link.
20:00 – 21:30
Crystal Hall
Dinner
21:30 – 02:00
Crystal Hall
Day 2 – October 21st 2022
09:30 – 10:00
Hall A
Coffee with key-note speakers
10:00 – 10:10
Small break
10:10 – 10:50
➢ Katrin Melle, Regional Vice President Diversity, Equity, Inclusion & Talent, EAME/SWA at Hyatt
10:10 – 10:50
Hall B
➢ Urška Radanovič, CEO at Hotel-Kanin
Moderator: Sergio Foti, Director at Hoteliers Inspiration
10:50 – 11:20
Coffee break
11:20 – 12:00
Hall A
Which new technologies will be must-haves for guests?
Moderator: Liutauras Vaitkevicius, Managing Director at The Zetter Hotel Group
11:20 – 12:00
Hall B
How to achieve the “wow effect” – expectations of today’s guests
Moderator: Leonardo Buzov Vulas, Director of Sales and Marketing at Mövenpick Zagreb
12:05 – 12:45
Hall A
Outsourcing Housekeeping: the pros & cons (dependability on external partners)
Moderator: Aleksandar Vasilijević, General Manager at Hilton Belgrade
12:05 – 12:45
Hall B
➢ Katrin Melle, Regional Vice President Diversity, Equity, Inclusion & Talent, EAME/SWA at Hyatt
12:50 – 13:30
Hall A
Building a unique, high – quality restaurant and bar concept
12:50 – 13:30
Hall B
13:30 – 15:00
Lunch
Registrations for HOW Festival 2022 are closed!
Speakers
Yvonne Tesch
Director Quality, People Development & Operational Excellence at Falkensteiner Michaeler Tourism Group
More About HOW Festival
The concept of HOW Festival is created with the aim to provide hoteliers with extensive and fresh knowledge, both practical and theoretical while encouraging them to utilize new services and products within their businesses and the hospitality industry. Throughout the event, significant attention is drawn to discussing global trends in hotel operations, ways of adjusting to the current situation and sustainability.
The program of HOW Festival is divided into two parts, where the first part consists of content designed for all participants, while the second part will take place in two parallel halls for the purpose of arranging topics by specific hotel departments. The new edition of HOW Festival also brings a greater number of workshops regarding various topics which will ensure more interactive content for our attendees.
So far, HOW Festival was held in 4 live editions, while 2 virtual ones were held in 2020. Every year the event gathers more than 500 participants, most of which are hotel directors, operational managers, and managers of various hotel departments. We were also accompanied by many other sponsors and speakers with whom we have transferred much knowledge through more than 100 panel discussions, workshops, or interviews.
Why Should You Attend?
Networking opportunities
Entertainment time
Broad range of industry insights
Examples of good practice
Advisory Board
Every year, we work towards developing a revised, enriched and up-to-date program that benefits our attendees in many ways. Our advisory bord members are experts in the field of hospitality and related industries that help us provide highly educational content to create a better environment within our industry.
HOW 2022 Sponsors
General partners
Partners
Patron
Media Partners
Testimonials
HOW Festival is being a really good way to get the industry back together. The selection of delegates is great. There's varied experience and lots to learn.
HOW is a perfect opportunity to exchange knowledge and experiences, but what's most important about it is that it brings us something new every year. It is a must-be-there place for everyone who wants to know what's happening in the industry and what are the new trends
You recieve a lot of new and useful information and additional know-how. It's good to get a perspective on different ways of thinking.
Conversations with people here help a lot with handling everyday challenges we face while working in the hotel industry. I highly recommend attending HOW Festival.
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