I have been living tourism since I remember, and my education goes in that direction as well; after graduating from Tourism high school in 2004, I continued my education at the Faculty of Tourism and Hospitality Management in Opatija (major: Tourism Management) and obtained a Master’s degree in economics in 2009. Since then I continued my professional development with numerous courses related to managerial skills, sales, communication skills, concierge service etc.
I have more than 15 years of international experience (4 countries on 3 continents) in tourism industry where I gained rich international work experience and, above all, life experience that helped me to grow professionally and personally. Since returning to Croatia in 2017, I have been working as a concierge, and since last year I have been working as Head concierge at hotel Bellevue (Jadranka turizam d.o.o.) in Mali Lošinj. As I am very passionate about travel, hospitality and everything related to it I would say that I am living and working concierge job in my everyday life; making guests unforgettable, special and unique memories from their vacations as that’s is exactly what makes the difference.
Being one of the first three Les Clefs d’Or concierges in Croatia together with my colleagues Gloria and Jasmina is making me very proud and pushes me to pursue one of our biggest dream which is to found Les Clefs d’Or Croatia.