Friday, November 17th

07:45 – 08:15

Meeting Point: Hotel Iadera Reception

“Vitamin Sea Morning Run” with Yvonne (Spa & Sport Expert within FMTG)

  • Yvonne Tesch

    Director Quality, People Development & Operational Excellence at Falkensteiner Michaeler Tourism Group

09:15 – 09:50

Hall A

Sipping Knowledge: Engaging with the Keynote Speaker over a Cup of Coffee

  • Dalibor Sumiga

    Founder and Director at Promosapiens

09:30 – 10:00

Fortis Bar, Lounge Area

Hotel Mingle: Fueling Hotel Progress Through Speed Networking

09:30 – 10:00

Exhibitor Area

Il vero espresso Italiano or Wiener Mokka? A journey from Vienna to Venice in one gulp

  • Dejan Cipra

    Area Sales Manager at Segafredo Zanetti Croatia

  • Petra Knapová

    Central Europe Marketing Manager at Segafredo Zanetti

powered by:

10:00 – 10:35

Hall A

New ways of recruitment – How to reach the new generations effectively?

  • Igor Nekic

    Chief Operating Officer at Liburnia Hotels & Villas

In conversation with:

  • Renata Baskovec

    Corporate Director of Human Resources at Falkensteiner Michaeler Tourism Group

  • Tamás Fehér

    Managing Director at Manpower

  • Heribert Scheikl

    Corporate Director of HR & Training at HR Group Wien Management

powered by:

Hall B

Synchronizing Efficiency and Warmth: How Technology Enhances the Personal Touch in Hotel Check-In

  • Mirko Gudelj

    Senior Vice President Software Engineering at Planet

In conversation with:

  • Sabīne Krieviņa

    Director of Project Management at Mogotel Hotel Group

  • Pavel Penkin

    Country Manager Eastern Europe at Kiosk Embedded Systems

  • Sabrina Regner

    Director of Guest Engagement & Reservations Mgm at FMTG Services

powered by:

10:35 – 10:55

Exhibitor Area

Coffee break

10:55 – 11:30

Hall A

Innovations and Trends in F&B: Vegan, Vegetarian, Alcohol-free, Local, etc. Keep it Simple – but Great

  • Vedran Gulin

    Manager at SOI fusion

In conversation with:

  • Christina Hiedl

    Group Director F&B at Ruby Hotels

  • Joan Josep Rull Moreno

    Director of Food & Beverage at Conrad London St.James

  • Vernon Strachan

    Culinary Director at Zsidai Group

Hall B

Hotel Stars: A Piece of the Puzzle, But Not the Whole Picture of Quality – Do Hotel Stars Really Matter?

  • Yvonne Tesch

    Director Quality, People Development & Operational Excellence at Falkensteiner Michaeler Tourism Group

In conversation with:

  • Dragan Culibrk

    General Manager at Four Points by Sheraton Ljubljana Mons

  • Stanka Karazija

    Owner at SK Tailor Made Solution

  • Mladen Ljubisic

    Business Director at ONE66 Hotel

powered by:

11:35 – 12:10

Hall A

The Power of Storytelling: Differentiating Yourself in a Crowded World

  • Leonardo Buzov Vulas

    Director of Sales & Marketing at Mövenpick Zagreb

In conversation with:

  • Jeremy Daudin

    Group Head of Sales at The Zetter

  • Daniela Rogulj

    Storyteller & Brand Ambassador at Maslina Resort

Hall B

The Next Level of Housekeeping: Modern Standards and Best Practices

  • Alfred Eeltink

    Chief Executive Officer at 4SUITES

In conversation with:

  • Adriana Dokmanovic

    Operations Manager at SAINT TEN Hotel

  • Ana Rajak

    Corporate Room Division Manager at Liburnia Hotels & Villas

  • Yvonne Tesch

    Director Quality, People Development & Operational Excellence at Falkensteiner Michaeler Tourism Group

12:10 – 12:15

Hall A

Closing remarks

  • Andrea Skerlj

    Event Director at HOW Festival

12:20 – 15:00

Hotel Diadora

Lunch